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After-Hours Line:931-997-3338(call or text — equipment emergencies & urgent needs)

Our Location

670 Horace Crow Drive Suite E
Clarksville, TN 37043

Main Line

931-444-3335

After-hours: 931-997-3338
(text & call)

Fax: (931) 225-4944

Business Hours

  • Mon – Fri 9:30 AM – 3:30 PM
  • Saturday By Appointment
  • Sunday Closed

Email

info@continentalmedical.net

We respond within 1 business day.

Referring a Patient?

Use our Provider Referral Form →

Patient Rights

Complaints & Grievances

Continental Medical is committed to resolving all patient and customer concerns promptly and fairly. If you have a complaint or grievance, please contact us using the form above (select Complaint / Grievance) or call our main line at 931-444-3335.

We are committed to acknowledging and resolving all complaints within 5 calendar days of receipt.

Step 1 — Submit Your Complaint

Submit your concern in writing using the contact form (select "Complaint / Grievance"), by email at info@continentalmedical.net, or by calling 931-444-3335.

Step 2 — Acknowledgment

You will receive an acknowledgment within 1 business day confirming we have received your complaint and assigned it for review.

Step 3 — Resolution (5 Calendar Days)

We are committed to resolving complaints within 5 calendar days. You will be notified of the outcome and any corrective action taken.