Continental Exquisites LLC — D/B/A Continental Medical Cleaning & Supplies
670 Horace Crow Drive, Suite E · Clarksville, TN 37043
Introduction
Continental Exquisites LLC values your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
Information We Collect
Personal Information
Name, email address, phone number, shipping/billing address, and order details.
Payment Information
Payment data is processed securely by third-party payment processors. We do not store card numbers.
Technical Data
IP address, device information, browser type, cookies, and website browsing behavior.
Medical-Related Information
Prescriptions or documentation provided to fulfill DME-related orders, handled under HIPAA guidelines.
How We Use Your Information
- Process and fulfill your orders
- Communicate about purchases, shipping, and account updates
- Provide customer support and respond to inquiries
- Improve website performance and user experience
- Maintain business and compliance records
- Prevent fraud and ensure security
We do not sell or rent your personal information to any third party.
Sharing Your Information
We may share your information only with:
Payment processors (to complete transactions)
Shipping carriers (to fulfill and deliver orders)
Website hosting and technology providers
Healthcare providers when required for DME order verification
Regulatory authorities when required by law
Data Security
We use industry-standard encryption, secure server environments, and administrative safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Sensitive information submitted through our website is transmitted using SSL encryption.
Cookies
We use cookies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device. You may disable cookies through your browser settings; however, some features of the website may not function correctly without them.
Your Rights
You may contact us at any time to:
Request access to the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (where permitted by law)
Opt out of marketing communications
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.